If you have booked through our website:

  • If you have booked a Non-Refundable rate, the booking cannot be changed or cancelled.
  • If you have booked a Flexible rate, you can change or cancel your booking up to 5 days prior to arrival.

If you booked with a partner e.g. Booking.com, HostelWorld, Expedia, etc. you should contact them regarding cancellations or changes.