Welcome :)
If the Front Door is locked, it means reception is closed. We’ve answered some common questions below, but if you don’t find what you need, you can call or WhatsApp +31 85 400 4488.
Check in
From 3pm to 8pm.
On your arrival day (check-in day), your room will be available from 3 pm.
If you need to arrive earlier, you can drop off your luggage anytime from 8 am for a small fee and collect it before 8 pm on the same day. Just give us a call or send us a WhatsApp if you’re in front of the door and we’ll help you.
Prior to your arrival, you will receive an email with a link to check-in online. Simply follow the instructions on this link to complete your online check-in process. We highly recommend checking in advance to save time when you arrive. It only takes 1 minute!
If you arrive between 3pm and 8pm, our team will be available to assist you.
For arrivals after 8pm, you must complete the online check-in before 8pm. Please note that your Door Code is not sent immediately after completing the check-in. Once the online check-in is completed, your Door Code will be sent by email and/or SMS at 8pm.
You will not be able to enter the building if the online check-in is incomplete, completed after 8pm, or if there is any unpaid balance.
If you have any questions or encounter any issues, please contact us by email or phone for assistance.
Door Code & SmartKey
To unlock the doors, simply enter your unique Door Code, and press the ✓ button.
Make sure:
- You have an active reservation.
- You are entering the right Door Code provided for your booking.
- You are trying to access the right door.
- It is after 3pm (check-in day) and before 10am (check-out day).
If issues persist, please call or WhatsApp +31 85 400 4488
3 doors.
Front Door : This door is always open during reception hours so you don’t need to unlock it, just push it. The door is locked when the reception is closed. With your Door Code you can easily open it anytime for the duration of your stay.
Main Door : This is the door between the reception and the rooms area. This door is always locked but with your Door Code you can easily open it anytime for the duration of your stay. Note: Access beyond this door is for guests only.
Room Door : You’ll have access to your room with your Door Code for the duration of your stay.
Note: The Door Code will only work after 3pm and will expire on your checkout day at 10 am.
The Door Code is unique for each guest and it is valid for the duration of your stay. It will expire on check-out day at 10 am.
The digital check-in process
At Little Monkey, getting in is super easy. Unlock the doors with your unique Door Code and make yourself at home! Here’s our digital check-in process:
Confirmation
Once you complete your booking, you will receive a confirmation email with all the details about your stay.
Email Reminder
On the arrival day, we’ll send you a new email. It contains an Online Check-In button.
Check-in Online
Simply follow the instructions on the email reminder email to complete your online check-in.
Personal Details
To complete the check-in process we need a little bit of info from you (sorry — it’s the law).
Door Code
Online check in completed? You’ll receive an email and/or SMS at 8pm with a Door Code.
Access
You can access all doors with your Door Code until 10 am on your checkout day.
